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Bose QuietComfort Earbuds II, Wireless, Bluetooth, Proprietary Active Noise Cancelling Technology In-Ear Headphones with Personalized Noise Cancellation & Sound, Eclipse Grey - Limited Edition
Purchase options and add-ons
Brand | Bose |
Model Name | QuietComfort Earbuds II |
Color | Eclipse Grey |
Form Factor | In Ear |
Connectivity Technology | Wireless, Bluetooth |
About this item
- QUIETCOMFORT EARBUDS II: These wireless, bluetooth, noise cancelling earbuds from Bose weren’t designed with a one-size-fits-all approach. These next-generation wireless earbuds are engineered to fit you. They intelligently personalize the noise cancellation and sound performance to uninterrupted, immersive listening wherever you are. To ensure all-day comfort and a secure fit, they come with three pairs of ear tips and three pairs of custom stability bands, so you can find the best fit for your ears. Own your uniqueness with sound and fit shaped to you.
- BOSE PROPRIETARY ACTIVE NOISE CANCELLING TECHNOLOGY EARBUDS: QuietComfort Earbuds II intelligently personalize the noise cancellation and sound performance to your ears, so you can enjoy deep, immersive sound and noise cancellation.
- BOSE COMFORTABILITY: To ensure your wireless earbuds feel comfortable and stay put no matter what you’re doing, QC Earbuds II come with a Bose Fit Kit. The convenient Fit Kit includes three pairs of ear tips and three pairs of stability bands are made from soft silicone for all-day comfort and a secure fit.
- KEEP LISTENING: With just one bud. Want to listen to your music or take a phone call with just one earbud. With the single earbud listening feature, take out the left or right earbud and the other will keep on playing.
- LONG LASTING BATTERY: Stay absorbed in the music you love for up to 6 hours. When not in use, store your Bose QuietComfort Earbuds II in the portable charging case -- it’s small enough to fit in your pocket. If the battery gets low, voice prompts let you know. Out of power and don’t have enough time to fully charge.The quick-charge option provides up to 2 hours of battery life from a 20-minute charge.
- WIRELESS and EASY TO USE: Use the simple touch interface on the wireless earbuds to control everything. This convenient interface frees your hands so you can stay focused on whatever you’re doing. With simple swipes and taps, play or pause music, the noise cancellation level, all without ever touching your phone..Note:If you face issue in Bluetooth connectivity please turn off the Bluetooth function for a couple of minutes, then turn it back on. Bluetooth range: Up to 30 ft
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This Item Bose QuietComfort Earbuds II, Wireless, Bluetooth, Proprietary Active Noise Cancelling Technology In-Ear Headphones with Personalized Noise Cancellation & Sound, Eclipse Grey - Limited Edition | Recommendations | dummy | dummy | dummy | dummy | |
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Price | $213.00$213.00 | -17% $249.00$249.00 List: $299.00 | -7% $174.99$174.99 New Price: $189.00 | $269.00$269.00 | $793.00$793.00 | $299.00$299.00 |
Delivery | — | Get it as soon as Friday, May 17 | Get it as soon as Friday, May 17 | — | Get it as soon as Thursday, May 16 | Get it as soon as Friday, May 17 |
Customer Ratings | ||||||
Noise cancellation | 4.2 | 4.3 | 4.0 | 4.8 | — | 2.9 |
Sound quality | 4.2 | 4.2 | 4.2 | 5.0 | — | 4.2 |
Battery life | 4.0 | 4.0 | 4.2 | 4.7 | — | 4.4 |
Sold By | Auctions US | Amazon.com | Tech Geeks | Adorama | WORLD WIDE STEREO | Amazon.com |
connectivity tech | Wireless, Bluetooth | Wireless | Bluetooth | वायरलस | Wireless | Wireless |
headphones form factor | In Ear | In Ear | In Ear | In Ear | In Ear | Open Ear |
connector type | wireless | — | wireless | usb | — | — |
noise control | active noise cancellation | active noise cancellation | active noise cancellation | active noise cancellation | active noise cancellation | — |
cable feature | Without Cable | Without Cable | Without Cable | Without Cable | Without Cable | Without Cable |
control type | Media Control | Media Control | Media Control | Media Control | Media Control | Media Control |
material | Plastic | Plastic (PC-ABS), Silicone, Metal | Plastic | Plastic | Metal | — |
model name | QuietComfort Earbuds II | NEW Bose QuietComfort Ultra Wireless Noise Cancelling Earbuds, Bluetooth Noise Cancelling Earbuds with Spatial Audio and World-Class Noise Cancellation, Moonstone Blue - Limited Edition | QUIETCOMFORT EARBUDS II | — | — | Bose Ultra Open Earbuds, Black |
From the manufacturer
Bose QuietComfort Earbuds II
Sound shaped to you.
QuietComfort Earbuds II weren’t designed with a one-size-fits-all approach. These next-generation earbuds are engineered to fit you. They intelligently personalize the noise cancellation and sound performance to your ears.
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High-fidelity audio
Acoustic architecture and Volume-optimized Active EQ keep audio clear and balanced at any volume
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Crystal-clear calls
Two noise-rejecting mics in each earbud work together to reject ambient noise.
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Long battery life
Listen for up to 6 hours (24 with charging case).
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Up to 30 ft range
With Bluetooth 5.3 connectivity, you can cook, code, or exercise without missing a moment(or a call)
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Easy Setup
The Bose app guides you through the initial setup and to personalize your settings and more.
Compare Bose Earbuds
QuietComfort Earbuds II | QuietComfort Earbuds Blk | Sport Earbuds | QuietComfort Earbuds Wht | |
Customer Reviews
|
4.0 out of 5 stars
12,171
|
4.2 out of 5 stars
35,631
|
4.2 out of 5 stars
36,466
|
4.2 out of 5 stars
35,631
|
Price
| $189.00$189.00 | $167.00$167.00 | — | $179.99$179.99 |
Acoustic Noise Cancelling
| Yes | Yes | No | Yes |
Bluetooth
| 5.3 | 5.1 | 5.1 | 5.1 |
Water-resistance Rating
| IPX4 | IPX4 | IPX4 | IPX4 |
Battery Life
| Up to 6 hours | Up to 6 hours | Up to 5 hours | Up to 6 hours |
Battery life w/charging case
| Up to 24 hours | Up to 18 hours | Up to 15 hours | Up to 18 hours |
Charging case method
| USB-C only | USB-C or wireless | USB-C only | USB-C or wireless |
Touch Controls
| Yes | Yes | Yes | Yes |
Colors
| Triple Black, Soapstone | Black, White | Triple Black, White, Blue | Black, White |
How do I setup my QuietComfort Earbuds II?
Download and install the free Bose app from your mobile device's app store. The Bose app lets you set up and control your product from any mobile device, such as a smartphone or tablet.
How do I connect my QuietComfort Earbuds II to my Bluetooth device?
1. Ensure Bluetooth is enabled on your device
2. With the case open, and both earbuds inside, press and hold on the button on the back of the case until the light slowly blinks blue
3. Select the earbuds from the list of available devices
How do I update the firmware/software of my QuietComfort Earbuds II?
Updating the earbuds: When an update is available, the Bose app automatically downloads it. Tap Install Update.
Updating the case: Go to btu.bose.com and connect with the USB-C cable.
How do I reset my earbuds?
Open the Bose app and tap on the "Account" icon in the upper-right corner.
Select "Manage Products" > "Edit."
Select the Bose earbuds > "Delete."
Tap "Remove" & Close the app.
Remove from Bluetooth list on your device.
How do I clear the Bluetooth pairing list?
Press and hold the button on the back of the case for 15 seconds with the earbuds inside and case lid open. Wait until the status light blinks white twice and then slowly blinks blue. Then delete the earbuds from Bluetooth list on your device.
What's in the box
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Product information
Wireless Communication Technology | Bluetooth |
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Special Feature | Sweatproof, Fast Charging |
Included Components | Headphones (2 earbuds), Charging Case, 3 pairs of eartips (1 pair pre-installed on buds), 3 pairs of stability bands (1 set pre-installed on buds), USB Cable |
Age Range (Description) | Adult |
Material | Plastic |
Specific Uses For Product | Music |
Noise Control | Active Noise Cancellation |
Ear Placement | In Ear |
Recommended Uses For Product | Calling |
Compatible Devices | Tablets, Gaming Consoles, Telephones, Laptops, Desktops, Smart Speaker |
Control Type | Media Control |
Cable Feature | Without Cable |
Item Weight | 9 Grams |
Water Resistance Level | Water Resistant |
Unit Count | 1.0 Count |
Style | QuietComfort Earbuds II |
Control Method | Touch |
Number of Items | 1 |
Battery Life | 2 Hour |
Bluetooth Range | 10 Meters |
Bluetooth Version | 5.3 |
Carrying Case Weight | 50 Grams |
Earpiece Shape | Rounded tip |
Manufacturer | Bose |
Product Dimensions | 2.34 x 1.05 x 2.61 inches |
Item Weight | 0.317 ounces |
ASIN | B0BS1VW66L |
Item model number | 870730-0040 |
Batteries | 3 Lithium Ion batteries required. |
Customer Reviews |
4.0 out of 5 stars |
Best Sellers Rank | #48,704 in Electronics (See Top 100 in Electronics) #2,948 in Earbud & In-Ear Headphones |
Date First Available | March 3, 2023 |
Language | English |
Warranty & Support
Feedback
Product Description
Bose QuietComfort Earbuds II are a sleek, versatile musical companion designed to fit you and everything you do. Engineered with pioneering CustomTune sound calibration technology, these wireless earbuds intelligently personalize the noise cancellation and sound performance to fit your ears, so you get proprietary active noise cancelling technology and deep, immersive sound with powerful bass whether you’re at home or on the go. To ensure all-day comfort and a secure fit, the earbuds come with the Bose Fit Kit that includes 3 different soft, silicone ear tips and 3 different stability bands to mix and match to find your best fit. With a compact, lightweight design, you will almost forget you’re wearing them. Easily control your music or adjust your preferred level of noise cancellation with the earbud’s simple touch controls. Phone calls sound crystal clear. Listen for up to 6 hours on a single charge. The charging case holds 3 additional 6-hour charges for a total of up to 24 hours of listening time. IPX4 rating for sweat and water resistance. Advanced Bluetooth 5.3 capability. In-App EQ control.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the comfort and fit of the headphones. They say it's very comfortable and perfect for road bike riding. They are also satisfied with the sound quality. However, some customers have reported connectivity issues and charging issues. Customers also disagree on battery life, value, fit, and quality.
AI-generated from the text of customer reviews
Customers like the sound quality of the headphones. They mention that the sound is good, loud, quiet, and clear. Some say that they are the best noise-canceling earbuds they have used. They also appreciate the treble and bass modes within the app.
"...There is a treble mode, and a bass mode within the app so I can choose between these two modes and intensify the kind of clarity and or bass that I..." Read more
"...And, yes, the sound quality is phenomenal - as to be expected from Bose...." Read more
"...I'm not an audiophile, but the sound was just richer, with more depth; I heard certain notes in a different way than I ever had with the..." Read more
"The sound is perfect, the noise cancellation is phenomenal i cant ask more about this feature , battery gives u 5 hrs yes👍 , very easy to..." Read more
Customers like the comfort of the headphones. They say the fit is excellent and that they don't make their ears sore after prolonged use.
"...1. Comfort. One of my biggest gripes with the Bose Soundsport was the fit/the wing tips...." Read more
"...a part of bass response that it might be my fit, though it is entirely comfortable, is too tight...." Read more
"...They are comfortable and stay in place. Just be sure to follow the instructions to put them in properly...." Read more
"...I didn't even try the other sizes. They were very comfortable.-..." Read more
Customers have mixed opinions about the quality of the earbuds. Some find the fit excellent, the sound canceling well done, and the headphones very effective. Others however, are disappointed with how they function and report issues with the glue that holds them together breaking down and the bud randomly completely stopping working.
"...to make sure I told you about, is that these are the perfect headphones for the gym...." Read more
"...But there were things I didn't like about the Airpods Pro 1 (ANC was mediocre, and particularly bad on a plane; sound quality was meh)...." Read more
"...Excellent fit in the ears;2) Excellent, full, warm sound (though I qualify this a little below);..." Read more
"...But, competing at the $250+ price point, the build quality of the case and the software polish are disappointing...." Read more
Customers are mixed about the fit of the headphones. Some mention that they sound amazing, fit well, and stay in place. Others say that they don't stay in the ears while sleeping, don''t sit well in the case, and keep falling out of their ears.
"...They don't move around in my ears at all! I work out very intensely, and if headphones were going to move around then they would move around on me...." Read more
"...that it might be my fit, though it is entirely comfortable, is too tight. I run the bass end of the equalizer at about -4..." Read more
"...They are comfortable and stay in place. Just be sure to follow the instructions to put them in properly...." Read more
"...The earbuds themselves fit great out of the box. I didn't even try the other sizes. They were very comfortable.-..." Read more
Customers are mixed about the value of the headphones. Some mention that they are worth the money and sound like a million bucks, while others say that it's a very expensive product from a brand you expect the. Some say that the bass is a bit much and that the headphones are unnecessary and annoying.
"...present price, which suggests a luxury experience, I think they're too expensive." Read more
"...this takes me back to my original point: These are among THE MOST EXPENSIVE earbuds on the market right now...." Read more
"...to control them by tapping , price is a bit pricy but it worth every penny.. now the down side .. mics are terrible other people barely..." Read more
"...because they're expensive, i was on the fence on whether to keep them or return them but the noise cancellation works well...." Read more
Customers are mixed about the battery life of the headphones. Some mention that it's excellent and can be used for long periods of time without discomfort, while others say that it is short and not enough for someone who uses them a lot. The batteries deteriorate drastically after a year.
"...Excellent fit in the ears;2) Excellent, full, warm sound (though I qualify this a little below);..." Read more
"...Unfortunately, after almost a year and a half of heavy use the batteries were shot and only lasted about 30 minutes on a full charge so I upgraded..." Read more
"...is phenomenal i cant ask more about this feature , battery gives u 5 hrs yes👍 , very easy to control them by tapping , price is a bit..." Read more
"...only to remove them from the case and discover that you only have less than a full charge, sometimes far less than a full charge, because the case..." Read more
Customers are dissatisfied with the connectivity of the headphones. They mention that they constantly have connection issues and have to be reset to pair to their phone. Some say that the earphones don't always connect to their phones and that the tap control features on the buds are not working. They also say that it keeps dropping and requires frequent reconnection.
"...Finally, this morning the buds could "see" but would not connect to my Dell Win11 laptop, with which they've worked since I bought them...." Read more
"...I then went to the Bose app on my iPhone, which said it was having trouble connecting, even though it was in fact connected to the PC..." Read more
"...I have to reset the bluetooth a lot of times bc it fails connecting.. do i buy another pair later on .. absolutely , i dont make much..." Read more
"...to and then you lose the sound/ connection and have to reset the Bluetooth connection/ put them back in the case and take them out again to get the..." Read more
Customers are dissatisfied with the charging of the headphones. They mention that the charging case does not work properly, the earbuds do not charge, and the lack of wireless charging is a detraction. Some customers also mention that after a couple months, the case stopped charging the right earphone. They have to use a cord to charge it.
"...I could care less that it doesn't support wireless charging, just not a big deal to me...." Read more
"...Only draw backs are the short playback time and no wireless charging." Read more
"...that dont show battery life without having to access app and no wireless charging. Must use USB-C for charging...." Read more
"...Updated this... quit charging after about 3 weeks. shows poor product design, but their customer care replaced the entire thing... I hope...." Read more
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Music and audio books sound brilliant!! I find that the sound from the buds does not have to do battle with any background noise making for an awesome experience. Every other pair of earbuds I have had including Sony's has had to do battle with background noise because they could not cancel squat at my workplace.
On the connection issue, I had it. The left one stopped syncing. I tried twice to fix it and twice it stopped syncing. I was a sad panda and almost returned them until my hubs told me the left bud syncs with the right bud so if I was taking the left one out first ( I was taking them both out at the same time), it could be causing an issue. I reset the whole thing. Then I started taking the right on out first and putting it in my ear and waiting for the, battery at blah blah percent prompt then the tone that tells you that it's on. Then I take the left one out of the case and put it in and I have never had another problem and I waited a over solid month of nearly everyday use before I posted this. Not one more problem. If you are reluctant about this issue, just remember you can always return them and get your money back if you can't fix the issue. It's freaking worth a try!!! This is an amazing life altering product that has made an ENORMOUS difference in my anxiety level due to constant bombardment of NOISE.
On battery life. At work I keep the earbud case plugged in. When I go on break and lunch, I put them back in the case to charge. I have never had the battery run out on me. I am there for 9 hours.
In my opinion these are worth every damn cent. I cannot be without them now. Just remember to take the right one out first and put it in your ear and wait for the tone that tells you it's on. Only then take the left one out.
Multiple problems cropped up after several days.
1) Only the right bud would work.
2) The accompanying app refused to acknowledge the existence of my iPad - the iPad that I've used with the buds since I got them. iPad Settings could see the buds, but couldn't connect to them.
3) Finally, this morning the buds could "see" but would not connect to my Dell Win11 laptop, with which they've worked since I bought them.
I did the usual stuff: forget and repair, reset the buds, blah, blah, blah. As you'll understand if you read my original 3 1/2-star review, there is little about Bose support for this device that would tempt me to believe that contacting the company would be any use at all.
When the buds work, the sound is good. But my entire user experience has suggested from the start that there is something very wrong with Bose's management of this product, from its design to its documentation and support. This is not a $200+ product - at least, not in my experience. In fairness, your experience may, of course, be different.
BTW, the link to the online English user manual for this product is still in French. When I looked at it more closely, I realized that it is not even for the QC buds - it's for some amplifier or other! If I were responsible for product support at Bose, I'd be making it my business to see that Amazon reviews of my product were read and acted on by someone at the company. This relatively minor problem with the online user manual suggests that Bose doesn't read our reviews .... :(
ORIGINAL REVIEW: These were my replacement for my Jabra Elite Pro 7 wireless buds, the left of which gave out less than a year after I bought them (just like it did for many unfortunate purchasers).
Let me talk about the pros of the Bose earbuds first:
1) Excellent fit in the ears;
2) Excellent, full, warm sound (though I qualify this a little below);
3) Ability to connect to up to 8 devices. The buds remember those devices, so the moment you select the Bose earbuds in your device Bluetooth app they'll connect. Easier than either of my Jabra sets;
4) Magnetic, so won't fall out of case;
5) Can be "recognized" by your device as soon as you open the case - you don't need to take them out;
6) Friends says that the call quality on their end is excellent;
7) Works fine with Windows devices - something that Jabra still doesn't seem to be able to do;
8) The buds appear to remember your various settings even if you use them with a device that doesn't have the app. Very good!
9) You can use one earbud (e.g. for phone calls);
10) Noise canceling is excellent.
A word here about the sound quality, which I wouldn't class as either a pro or a con. The buds seem to me to be very bass-heavy, but in saying that I'm aware that the tight fit of this sort of earbud design is so much a part of bass response that it might be my fit, though it is entirely comfortable, is too tight. I run the bass end of the equalizer at about -4 (db? - there's no volume unit specified).
OK, now having said that, the bass response seems to me to extend way down the spectrum in the orchestral music that I listen to. You can almost feel the resonance of the bows on the double-basses, or the movement of the air when the bass drum is struck. Far and away more satisfying than any other in-ear phones, wireless or wired.
Now for the cons. Some of these are simply eccentric design decisions. Some of them suggest sloppiness in overall product management or integration into the overall product experience.
1) The fit in the case is peculiar. Getting them out requires an odd pinching of forefinger and thumb, and I can't take out the left bud with my right fingers - I have to use the left hand. Similarly, stowing the buds isn't intuitive at all, either in the left-right axis or top-bottom axis. I'll probably get used to it, but it's definitely a little strange. I have the glossy black ones, so there are no tell-tale shadows in the case to guide the eye;
2) There doesn't seem to be any obvious way of determining how they work when you first open the package. There's a small QR code, but that gives information about installation, not use. If you go to the Bose website (at the time of my writing this review) and download the user guide in English, it turns out to be in French! And at least one of the web links from the app is dead.
3) Controlling the buds involves touching the outside of the buds in various ways: brief touch, long touch, or a slide of the finger. This has the advantage of being "solid-state", as opposed to a clickable switch that can wear out. But the buds sit far enough out from the ears that knowing exactly where that "touchable" area is to be found can be difficult. And that is a problem, because a tentative slide (change the volume) can be interpreted as a touch (stop/start) - you need to be confident.
4) The app is poorly designed. Here's an example: You can connect the buds using your regular Bluetooth connection, although the app supposedly will do it for you. If you have connected without using the app, however, then the app doesn't know you've connected ... and you won't be able to do anything else with the app until that connection takes place. And I've not found out yet how to delete the "Work" profile I created at the app's suggestion ....
5) There is a young woman in my earbuds, and when she talks to me about battery strength she sounds bored to death. I'm not surprised, since she insists on telling the the name of the device I've connected to, and the default name of Windows devices is a long and incomprehensible string of gibberish ....
OK, here's the summary.
I like the sound and the fit, and I'm glad I bought them.
However, the overall attention to the user experience doesn't suggest Bose to me, or any sort of premium product for that matter. At $149 they'd be a no-brainer. At their present price, which suggests a luxury experience, I think they're too expensive.
Top reviews from other countries
Reviewed in Brazil on March 11, 2024
The noise cancellation at first is a bit weird, but after a day or two, it's an amazing feature. It blocks everything, no joke, and I have a very good hearing. I have other headphones, without noise cancellation that I sometimes use, but I immediately notice the difference. The noise cancellation is just making the sound more crisp and audible.
The sound is great, and can also be adjusted with the Bose Music app.
It worked 100% with my Galaxy phone, no issues, no hassle (make sure you install "Bose Music").
The headphones come with 3 ear adjustments, so make sure they are properly fitted. They don't come off easily afterwards.
I can also wear the headphones for long periods, no issues.
Touch controls work great as well.
Some things that I did notice:
- The battery life is okay I guess, although I do feel that it could be a bit better (not exactly sure what is the equivalent with other headphones). The case also acts as a charger, event when it's not plugged in.
- I wish I could disable the touch controls temporarily because sometimes when I jog (I live in a colder climate), I wear a jogging running coat with a built in hoodie, and when it gets soaked with sweat, the touch controls are triggered.
- Sweat slightly alter the headphones ability to stay inside the ears (but that is expected, as they aren't designed for sport).